Exploring Measurement, Presentation by Ian Bradbury

By David Zack / April 6, 2017 / 0 Comments

Ian Bradbury presented on Exploring Measurement at our 2016 annual conference. As usual his presentation is packed with great information. I strongly recommend watching (also see links to more presentations by him below). At the very beginning of his talk, Ian says Stuff happens a lot and nothing results from that. But sometimes stuff happens […]

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Kevin Murphy’s Presentation: Application and Lessons of Deming’s Perspective on Leadership

By David Zack / March 16, 2017 / 0 Comments

Kevin Murphy’s presentation at the 14th In2:InThinking Annual Forum Weekend Conference: Application and Lessons of Deming’s Perspective on Leadership: [Vimeo plays the video automatically – which is obviously an extremely bad Ux practice. Even using their code to disable autoplay of the video doesn’t work. So I have removed the embedded video. You may view […]

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Application of Statistical Methods in 1940

By David Zack / March 13, 2017 / 0 Comments

Dave Nave found an interesting forward from a set of 1985 standards on Control Charts. It describes how those standards were created as part of the World War II war effort, with Dr. Deming on the committee. Subsequently the standards were transfer to ASQ/ANSI. From the forward Upon request by the War Department, the American […]

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Stratify Data to Hone in on Special Causes of Problems

By David Zack / February 6, 2017 / 0 Comments

We have a tendency to focus on special causes even when poor results are due to common causes within the system. To improve results that are due to the system trying to determine the specific problem with any bad result and fix that problem is an inefficient strategy. But there are times when seeking the […]

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Eric Budd Presentation on Data and Operational Definitions

By David Zack / January 23, 2017 / 0 Comments

Eric Budd’s presentation at the 2016 Annual Deming Institute Conference: An Exercise in Operational Definition. The exercise Eric uses in the presentation shows how much variation can show up in data – just from how the data is collected. And in this example the data even has an operational definition used in collecting the data. […]

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Deadly Disease of Management: Emphasis on Short-term Profits

By David Zack / January 9, 2017 / 0 Comments

One of Dr. Deming’s 7 deadly diseases is: Emphasis on short-term profits: short-term thinking It is easy to focus on short term goals and use a somewhat simple short term figure to measure success. But just because it is easier to look at the quarterly profit figure than determine progress without such a clear measure, […]

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Applying Understanding of Variation to Large Datasets

By David Zack / November 10, 2016 / 0 Comments

Understanding Variation by Thomas Nolan, Rocco J. Perla and Lloyd Provost. There have been large changes in the use of data since the publication of Understanding Variation, by Thomas Nolan and Lloyd Provost. The new article discusses how to use an understanding of variation when working with large datasets (for example, government data). From the […]

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Deming Lecture by Dr. Jeff Wu on Quality Improvement from Autos to Nanotechnology

By David Zack / October 24, 2016 / 0 Comments

Deming Lecture at the 2012 ASA Joint – Quality Improvement: From Autos and Chips to Nano and Bio” by Jeff Wu, Georgia Institute of Technology. One of the points Dr. Wu mentioned is Shewhart called common causes, chance causes, and special causes, assignable causes. I must say I have always thought assignable causes seems like […]

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Understanding Data is Often Challenging

By David Zack / October 10, 2016 / 0 Comments

Using data to understand the system and validate our theories and successful improvements is an important part managing well. In some cases it is fairly easy to understand and collect data that provides a clear and accurate measure of what we care about. But getting data that helps can also be very challenging. Creating a […]

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W. Edwards Deming Discussing the Leadership We Need in Our Organizations

By David Zack / September 26, 2016 / 0 Comments

This is a very interesting interview with W. Edwards Deming by Bill Scherkenbach (recording in February 1984, during this time Bill Scherkenbach worked at Ford and Deming was consulting with Ford). In this post I continue to explore this powerful video; it is part two of: Bill Scherkenbach’s Interview with Dr. Deming. Dr. Deming discusses […]

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