data
By John Hunter, author of the Curious Cat Management Improvement Blog. Using data to understand the system and validate our theories and successful improvements is an important part managing well. In some cases it is fairly easy to understand and collect data that provides a clear and accurate measure of what we care about. But […]
Read More
By John Hunter, founder of CuriousCat.com. This is a very interesting interview with W. Edwards Deming by Bill Scherkenbach (recording in February 1984, during this time Bill Scherkenbach worked at Ford and Deming was consulting with Ford). In this post I continue to explore this powerful video; it is part two of: Bill Scherkenbach’s Interview […]
Read More
By John Hunter, author of the Curious Cat Management Improvement Blog. Readers of this blog are aware of the problems created by using quotas: Achieved the goal by not the aim (2013) – The Futility of a Numerical Goal (2014), Distorting the System, Distorting the Data or Improving the System (2013), Dr. Deming on the […]
Read More
By John Hunter, founder of CuriousCat.com. Most of Dr. Deming’s management work requires no understanding of advanced statistical methods. He was also a statistician and this post takes a look at one of his contributions to the field of statistics: the Deming Regression. In his book, Statistical Adjustment of Data (1943), W. Edwards Deming discussed, […]
Read More
By John Hunter, founder of CuriousCat.com. The video shows a recorded webinar for the Healthcare Value Network by Mark Graban and Mike Stoecklein. In the video they explore the real lessons of Dr. Deming’s famous red bead factory demonstration and the principle of understanding and managing variation. Mark mentions how Bill Boller, with Hewlett-Packard, created […]
Read More
By John Hunter, author of the Curious Cat Management Improvement Blog. We have another Deming Institute podcast with David Langford, to share with you – Where is all the Joy? (download podcast). David explains that when looking to improve the place to begin is to examine your circle of influence and determine where you have […]
Read More
By John Hunter, author of the Curious Cat Management Improvement Blog. One of the four areas of Deming’s management system is “understanding variation.” The core principle underlying that concept is using data to improve while understanding what data is and is not telling you. The mistakes in interpreting data are very often related to mistaking […]
Read More
By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). In this post I discuss another wonderful paper by Dr. Deming. The W. Edwards Deming Institute makes this paper, and many more, available on our website. As you would expect from a non-profit focused on promoting the application of his ideas these […]
Read More
Guest post by Kim Melton When many of the ads on the final round of the Masters Golf Tournament are about using data to make decisions, you know that data has become big business! In ads IBM touched on the use of data in transportation, healthcare, manufacturing, crime, love, education, farming, pollution, weather, energy, and […]
Read More
By John Hunter, founder of CuriousCat.com. In this latest W. Edwards Deming Institute podcast, Dr. Sophronia (Frony) Ward, Managing and Founding Partner of Pinnacle Partners, (direct download) discussess what you need to consider when looking at data from surveys. One of the points Frony makes is that often the survey data you see fail to […]
Read More