data

Using Outdated Management Practices Can Be Very Costly

By David Zack / September 8, 2016 / 0 Comments

Readers of this blog are aware of the problems created by using quotas: Achieved the goal by not the aim (2013) – The Futility of a Numerical Goal (2014), Distorting the System, Distorting the Data or Improving the System (2013), Dr. Deming on the problems with targets or goals. Wells Fargo to pay $150 million-plus […]

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Deming Regression

By David Zack / August 22, 2016 / 0 Comments

Most of Dr. Deming’s management work requires no understanding of advanced statistical methods. He was also a statistician and this post takes a look at one of his contributions to the field of statistics: the Deming Regression. In his book, Statistical Adjustment of Data (1943), W. Edwards Deming discussed, among other things, various methods to […]

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The Real Lessons of the Red Bead Factory

By David Zack / August 15, 2016 / 0 Comments

The video shows a recorded webinar for the Healthcare Value Network by Mark Graban and Mike Stoecklein. In the video they explore the real lessons of Dr. Deming’s famous red bead factory demonstration and the principle of understanding and managing variation. Mark mentions how Bill Boller, with Hewlett-Packard, created the red bead experiment as a […]

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Joy in Learning

By David Zack / August 8, 2016 / 0 Comments

We have another Deming Institute podcast with David Langford, to share with you – Where is all the Joy? (download podcast). David explains that when looking to improve the place to begin is to examine your circle of influence and determine where you have a chance to help move toward better practices. A clip from […]

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How to Use Data and Avoid Being Mislead by Data

By David Zack / June 6, 2016 / 0 Comments

One of the four areas of Deming’s management system is “understanding variation.” The core principle underlying that concept is using data to improve while understanding what data is and is not telling you. The mistakes in interpreting data are very often related to mistaking natural variation in data as meaningful. Combining this with our brains […]

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Statistical Techniques Allow Management to do a Better Job

By David Zack / May 5, 2016 / 0 Comments

In this post I discuss another wonderful paper by Dr. Deming. The W. Edwards Deming Institute makes this paper, and many more, available on our website. As you would expect from a non-profit focused on promoting the application of his ideas these articles are freely available with no barriers to downloading them. On the Teaching […]

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Using Deming’s System of Profound Knowledge to Gain Insight into Data Collection

By Guest Post / April 14, 2016 / 0 Comments

Guest post by Kim Melton When many of the ads on the final round of the Masters Golf Tournament are about using data to make decisions, you know that data has become big business! In ads IBM touched on the use of data in transportation, healthcare, manufacturing, crime, love, education, farming, pollution, weather, energy, and […]

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What To Consider When Looking at Data from Surveys

By David Zack / March 24, 2016 / 0 Comments

In this latest W. Edwards Deming Institute podcast, Dr. Sophronia (Frony) Ward, Managing and Founding Partner of Pinnacle Partners, (direct download) discussess what you need to consider when looking at data from surveys. One of the points Frony makes is that often the survey data you see fail to provide the details that you really […]

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What Role Does/Should The Deming System of Profound Knowledge Play in the World of “Big Data”?

By Guest Post / February 29, 2016 / 0 Comments

To put it simply, effective use of Big Data to make decisions depends on each of the four components of The System of Profound Knowledge and the interaction between the components.

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Process Behavior Charts are the Secret to Understanding the Organization as a System

By David Zack / January 21, 2016 / 0 Comments

The W. Edwards Deming Institute podcast with Dr. Sophronia (Frony) Ward, Managing and Founding Partner of Pinnacle Partners, Process Behavior Charts are the Secret to Understanding the Organization as a System (direct download), is another in our understanding variation series. Frony discusses the importance of Statistical Process Control (SPC) in all parts of an organization. […]

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