data
The Deming philosophy is like an onion: it’s got layers. I’ve been studying the System of Profound Knowledge and all it entails for almost 2 years, and I’m at layer 4 or 5, I think. I love the aspects I understand and how my thinking has changed. Plus, I’m constantly learning new things that shift […]
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(Guest post from Edward Martin Baker) As we get older, more experienced, and maybe wiser, some of us may reflect on what we could have done differently when we were younger – if we knew then what we know now. I have recently been reflecting on my teaching of introductory statistics when I was a graduate school teaching fellow in the distant past.
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Thinking that variation in the data must be important is often a mistake, as this cartoon makes painfully clear. (Guest post by John Hunter, author of the Curious Cat Management Improvement Blog.)
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Guest post by John Hunter, founder of CuriousCat.com. Working with data is something that doesn’t come naturally to many people. But it is important to develop your understanding of data to manage well within an organization, applying the Deming management system. In this post, I take a look at how understanding data is important with […]
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Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Don’t think customers will let you know if there are problems. Some will, most won’t. Even internal customers are often quiet. Learning the voice of the customer requires proactive effort. Doing so also requires designing your organization to seek out […]
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Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. Using data to access and guide improvement efforts is extremely useful. Data must be used appropriately, however. Thought must be given to understand the systems being studied and what the data actually indicates. It is easy to be misled if you are not […]
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Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). This post is part of our Deming on Management series that aims to provide resources to help those transforming their management system to one based on Deming’s management ideas. Many people link Deming’s management ideas to only the use of […]
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Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. Data can provide insight or be used to mislead. When looking at data, you need to critically think about how you could be misled. One of the things you learn as a scientist is the ability to look at a plot and think, […]
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Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Dr. Walter Shewhart developed the control chart in the 1920s while working for Bell Telephone. The text of the memo that including the image of the control chart: A few days ago, you mentioned some of the problems connected with […]
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According to how the data are being reported, it seems like the pandemic is getting worse in India, despite the lockdown. Balaji S Reddie, founder of The Deming Forum India and a member of our Advisory Council, is using control charts to set the record straight.
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