data
By John Hunter, founder of CuriousCat.com. The W. Edwards Deming Institute podcast with Dr. Sophronia (Frony) Ward, Managing and Founding Partner of Pinnacle Partners, Process Behavior Charts are the Secret to Understanding the Organization as a System (direct download), is another in our understanding variation series. Frony discusses the importance of Statistical Process Control (SPC) […]
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By John Hunter, author of Management Matters: Building Enterprise Capability. “Change the rule and you will get a new number.” Attributed to W. Edwards Deming. The direct quote is from The New Economics. “If you change the rule for counting people, you come up with a new number.” Dr. Deming emphasized the importance of understanding what […]
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By John Hunter, author of the Curious Cat Management Improvement Blog. Lynda Finn, President of Statistical Insight and facilitator for The Deming Institute. Download the podcast with Linda: A Picture Is Worth A Thousand Data Points. This podcast is the first episode of our “Knowledge In Variation Series.” Lynda discusses the importance of moving from […]
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By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Scientific data are not taken for museum purposes; they are taken as a basis for doing something. If nothing is to be done with the data, then there is no use in collecting any. The ultimate purpose of taking data is to […]
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By John Hunter, author of Management Matters: Building Enterprise Capability. It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth.” – W. Edwards Deming, The New Economics. One of the quotes you will see quite frequently “incorrectly” attributed to Dr. Deming is, “If you can’t measure […]
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By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). This recent article, Has Uber Forced Taxi Drivers to Step Up Their Game?, explores how competition from Uber has pressured the legacy taxi business to improve customer service. In exploring whether the data supports the idea that there has been an effort […]
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By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Bob Browne is the former CEO of the Great Plains Coca Cola Bottling Company and soon to be author of a new book, The Sys-Tao Way, that outlines his application of the Deming Philosophy. In the most recent Deming Institute podcast, Bob […]
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By John Hunter, founder of CuriousCat.com. The lessons that can be illustrated using the Red Bead experiment are too many to include in this post. But we can touch on a few of the ideas. The value of the Red Bead Experiment is to provide focus to your thinking. It is hard to believe what […]
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By John Hunter, author of the Curious Cat Management Improvement Blog. The Red Bead Experiment is an activity Dr. Deming included in his 4 day seminars. The webcast shows excerpts of Dr. Deming carry out the Red Bead Experiment with participants from the audience. Dr. Deming used the Red Bead Experiment to clearly and dramatically […]
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By John Hunter, founder of CuriousCat.com. Prediction is the Problem, Ron Moen’s presentation at the 2012 Annual Deming Conference. “Planning requires prediction. Prediction requires a theory.” In the video Ron Moen talks about the Associates for Process Improvement model for improvement. The enhanced PDSA cycle includes an explicit focus on prediction in the planing phase […]
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