data

What Role Does/Should The Deming System of Profound Knowledge Play in the World of “Big Data”?

By Guest Post / February 29, 2016 / 0 Comments

To put it simply, effective use of Big Data to make decisions depends on each of the four components of The System of Profound Knowledge and the interaction between the components.

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Process Behavior Charts are the Secret to Understanding the Organization as a System

By John Hunter / January 21, 2016 / 0 Comments

By John Hunter, founder of CuriousCat.com. The W. Edwards Deming Institute podcast with Dr. Sophronia (Frony) Ward, Managing and Founding Partner of Pinnacle Partners, Process Behavior Charts are the Secret to Understanding the Organization as a System (direct download), is another in our understanding variation series. Frony discusses the importance of Statistical Process Control (SPC) […]

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Data is Important and You Must Confirm What the Data Actually Says

By John Hunter / December 21, 2015 / 0 Comments

By John Hunter, author of Management Matters: Building Enterprise Capability. “Change the rule and you will get a new number.” Attributed to W. Edwards Deming.  The direct quote is from The New Economics. “If you change the rule for counting people, you come up with a new number.” Dr. Deming emphasized the importance of understanding what […]

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Podcast with Lynda Finn: The Value of the Simple Run Chart

By John Hunter / December 14, 2015 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog. Lynda Finn, President of Statistical Insight and facilitator for The Deming Institute. Download the podcast with Linda: A Picture Is Worth A Thousand Data Points. This podcast is the first episode of our “Knowledge In Variation Series.” Lynda discusses the importance of moving from […]

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Data are not taken for museum purposes; they are taken as a basis for doing something.

By John Hunter / August 24, 2015 / 3 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Scientific data are not taken for museum purposes; they are taken as a basis for doing something. If nothing is to be done with the data, then there is no use in collecting any. The ultimate purpose of taking data is to […]

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Myth: If You Can’t Measure It, You Can’t Manage It

By John Hunter / August 13, 2015 / 17 Comments

By John Hunter, author of Management Matters: Building Enterprise Capability. It is wrong to suppose that if you can’t measure it, you can’t manage it – a costly myth.” – W. Edwards Deming, The New Economics. One of the quotes you will see quite frequently “incorrectly” attributed to Dr. Deming is, “If you can’t measure […]

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Analyzing Data Requires an Understanding of the System Generating the Data

By John Hunter / July 9, 2015 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). This recent article, Has Uber Forced Taxi Drivers to Step Up Their Game?, explores how competition from Uber has pressured the legacy taxi business to improve customer service. In exploring whether the data supports the idea that there has been an effort […]

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Bob Browne Discusses His Experience Applying Deming’s Ideas as a CEO

By John Hunter / October 6, 2014 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Bob Browne is the former CEO of the Great Plains Coca Cola Bottling Company and soon to be author of a new book, The Sys-Tao Way, that outlines his application of the Deming Philosophy. In the most recent Deming Institute podcast, Bob […]

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Lessons From the Red Bead Experiment with Dr. Deming

By John Hunter / March 10, 2014 / 0 Comments

By John Hunter, founder of CuriousCat.com. The lessons that can be illustrated using the Red Bead experiment are too many to include in this post. But we can touch on a few of the ideas. The value of the Red Bead Experiment is to provide focus to your thinking. It is hard to believe what […]

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The Red Bead Experiment with Dr. W. Edwards Deming

By John Hunter / February 25, 2014 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog. The Red Bead Experiment is an activity Dr. Deming included in his 4 day seminars. The webcast shows excerpts of Dr. Deming carry out the Red Bead Experiment with participants from the audience. Dr. Deming used the Red Bead Experiment to clearly and dramatically […]

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