Presentation by Ackoff on Systems, Design and the Society
This video shows part 2 of a Russell Ackoff presentation from 2003 (see our previous post on part 1: Ackoff on Systems Thinking and Management).
Deming Philosophy
Systemically Non-Systemic: COVID-19 through the Deming Lens
Professor Doug Stilwell of Drake University takes a look at what we can learn from – and how we might address – the COVID-19 crisis using the Deming Philosophy.
2019 ASA Deming Lecture, Walking with Giants: A Research Odyssey
Nicholas Fisher, University of Sydney, presents the 2019 ASA Deming Lecture – Walking with Giants: A Research Odyssey
Demonstrating Respect for People With High Minimum Salaries
Five years ago, a CEO made the bold decision to introduce a $70,000 minimum salary for all of his 120 staff. What happened next is classic Deming.
The “String” Theory of Systems Management in Schools
Does your organization need “re-tuning”? Drs. Doug Stilwell and Randy Peters of Drake University discuss the pitfalls of both over- and under-managing.
Standardize Improvements to Achieve Results
Part 2 of True Improvement vs Illusion of Progress, a presentation by Peter Scholtes.
Leading From the Top (Part II) – Transforming Our Thinking
“We’re living in prison, under the tyranny of the prevailing style of management, a style of interaction between people, between teams, between divisions, between competitors. We need to throw overboard our theories and practices of the present, and build afresh.” – W. Edwards Deming
Understanding Variation: The Key to Managing Chaos
Are you struggling with what data to collect and how to use them to better lead your organization? Dr. Donald J. Wheeler to the rescue in his short and easy read, Understanding Variation: The Key to Managing Chaos.
Leading from the Top (Part I) – Transformation of the Leader
Dr. Deming said, “Quality is determined by the top management. It cannot be delegated.” This humorous tale from Detroit Mayor Mike Duggan illustrates this concept beautifully.
Deming on Management: Appreciation for a System
The fourth post in our “Deming on Management” series, dive deeply into a wealth of resources on Appreciation for a System – one of the four aspects of Deming’s System of Profound Knowledge (SoPK).