Deming Philosophy

Systemically Non-Systemic: COVID-19 through the Deming Lens

By Guest Post / April 3, 2020 / 2 Comments

Professor Doug Stilwell of Drake University takes a look at what we can learn from – and how we might address – the COVID-19 crisis using the Deming Philosophy.

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2019 ASA Deming Lecture, Walking with Giants: A Research Odyssey

By David Zack / March 21, 2020 / 0 Comments

Nicholas Fisher, University of Sydney, presents the 2019 ASA Deming Lecture – Walking with Giants: A Research Odyssey

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image with quote "pay is not a motivator"

Demonstrating Respect for People With High Minimum Salaries

By David Zack / March 2, 2020 / 0 Comments

Five years ago, a CEO made the bold decision to introduce a $70,000 minimum salary for all of his 120 staff. What happened next is classic Deming.

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The “String” Theory of Systems Management in Schools

By Guest Post / February 20, 2020 / 0 Comments

Does your organization need “re-tuning”? Drs. Doug Stilwell and Randy Peters of Drake University discuss the pitfalls of both over- and under-managing.

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Standardize Improvements to Achieve Results

By David Zack / February 17, 2020 / 0 Comments

Part 2 of True Improvement vs Illusion of Progress, a presentation by Peter Scholtes.

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Leading From the Top (Part II) – Transforming Our Thinking

By Guest Post / February 10, 2020 / 0 Comments

“We’re living in prison, under the tyranny of the prevailing style of management, a style of interaction between people, between teams, between divisions, between competitors. We need to throw overboard our theories and practices of the present, and build afresh.” – W. Edwards Deming

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Understanding Variation: The Key to Managing Chaos

By David Zack / February 3, 2020 / 0 Comments

Are you struggling with what data to collect and how to use them to better lead your organization? Dr. Donald J. Wheeler to the rescue in his short and easy read, Understanding Variation: The Key to Managing Chaos.

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Leading from the Top (Part I) – Transformation of the Leader

By Guest Post / January 14, 2020 / 0 Comments

Dr. Deming said, “Quality is determined by the top management. It cannot be delegated.” This humorous tale from Detroit Mayor Mike Duggan illustrates this concept beautifully.

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image with text: "A bad system will beat a good person every time" W. Edwards Deming

Deming on Management: Appreciation for a System

By David Zack / December 9, 2019 / 0 Comments

The fourth post in our “Deming on Management” series, dive deeply into a wealth of resources on Appreciation for a System – one of the four aspects of Deming’s System of Profound Knowledge (SoPK).

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Life Lessons from Russell Ackoff

By bill@deming.org / November 13, 2019 / 0 Comments

Advisory Council Member Bill Bellows shares an as-yet unheard anecdote on siloed decision making from visionary Russ Ackoff.

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