Government

India Fights COVID-19 with Control Charts

By Norea Hoeft / April 28, 2020 / 0 Comments

According to how the data are being reported, it seems like the pandemic is getting worse in India, despite the lockdown. Balaji S Reddie, founder of The Deming Forum India and a member of our Advisory Council, is using control charts to set the record straight.

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“We Thinking” in India, Mexico, UK, and US

By Norea Hoeft / April 13, 2020 / 0 Comments

#OutOfTheCrisis: Our weekly roundup of stories of hope, inspiration, and genuine collaboration in the time of COVID-19.

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National and International Forum for Health Quality 2019

By Norea Hoeft / December 3, 2019 / 0 Comments

Executive Director Kevin Cahill will speak at the National and International Forum for Health Quality in Mexico City this week. The Mexican Ministry of Health hosts this annual event, with an attendance of over 2000 healthcare professionals.

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Collaborating to Improve Government Performance

By deming / August 21, 2017 / 0 Comments

Guest post by John Hunter. This webcast shows Phil Landesberg’s presentation, Collaborating to Improve Government Performance, at the 2015 Deming Research Seminar. I have known Phil for many years having served with him on the board of the Washington DC Deming User’s group. I also worked at the Office of Secretary of Defense Quality Management […]

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Public Administration: Past, Present, and Future

By deming / April 27, 2017 / 0 Comments

Professor Ravi Roy, Director of the W. Edwards Deming Incubator for Public Affairs at Southern Utah University spoke at the Deming Management in Public Administration Conference earlier this year on Public Administration: Past, Present, and Future. Quoting Denzau and North (from Shared Mental Models: Ideologies and Institutions, I believe) Systemic transformations are rooted in a […]

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Quality Comes to City Hall

By deming / January 26, 2015 / 0 Comments

Out of the Crisis included a couple pages (245-7) that Dr. Deming asked my father to write on the efforts to apply Deming’s management ideas at the City of Madison (the first effort to do so in the public sector as far as I know). This article provides more details on that effort and is […]

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