Deming Institute Podcast: Deming Guide to Layoffs

By John Hunter / October 5, 2020 / 0 Comments

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). The Deming Institute Podcast is hosted by Tripp Babbitt. A recent podcast looked at the Dr. W. Edwards Deming Guide to Layoffs. what Dr. Deming said about layoffs and downsizing, that if you face a decline, that there’s five steps […]

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Customer Satisfaction and The Deming Way at Gallery Furniture

By deming / October 7, 2019 / 1 Comment

“Let’s fix the problem, not fix the employee.” The passion Jim McIngvale (“Mattress Mack”) of Gallery Furniture has for customers – and the Deming approach – comes through in this short but powerful interview with QualityMatters.

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Restoring Joy and Meaning to Learning

By deming / October 15, 2018 / 0 Comments

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability David Langford has taken his experience with applying Deming’s ideas to education to his position as the Superintendent of Ingenium schools in Los Angeles, California. The focus of Ingenium is “restoring joy and meaning to learning.” David talks about how Ingenium schools are […]

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Deming Podcast with Doug Hall

By deming / April 13, 2017 / 0 Comments

Doug Hall,CEO and founder of Innovation Engineering, participated in a previous podcast on Using Systems Thinking to Power Strategy, Innovation and Growth. He returns to the Deming Institute podcast again (download) and he shares his approach for using innovation or leadership to improve management practices. Doug talks about command and control management being too slow […]

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Tim Higgins on Psychology and Intrinsic Motivation

By deming / February 9, 2017 / 0 Comments

Listen to the Deming Institute Podcast with Tim Higgins, Quality Engineer for NASA and President of the In2:InThinking Network (download podcast). Also see our recent post on Tim’s presentation at our last annual conference: Curiosity, Learning, Knowledge, and Improvement with Tim Higgins. When I read The New Economics lightbulbs started going on, some understanding of […]

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Using Dr. Deming’s Ideas at Baptist Memorial Health Care

By deming / December 22, 2016 / 0 Comments

Skip Steward, Chief Improvement Office (CIO) for Baptist Memorial Health Care Corporation in Memphis, Tennessee is the latest guest on the Deming Podcast (download the podcast). Dr. Deming’s thinking continues to influence me, not only in things like PDSA thinking, but also in some of those other fundamental principles around constancy of purpose, around how […]

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Ravi Roy on Teaching Deming’s Ideas at Southern Utah University

By deming / December 5, 2016 / 0 Comments

In this Deming Institute podcast, Deming Fellow Ravi Roy discusses teaching Deming’s ideas at Southern Utah University.

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Developing Software Using Deming’s Ideas

By deming / October 27, 2016 / 0 Comments

Deming Institute podcast with TJ Gokcen, CEO of Acquate on “Joy in Software Development” (download the podcast). Describing the importance of creating software using Deming’s ideas as expressed in agile software development, TJ says so it is a set of methods and practices that is more catered to change. So you do not have a […]

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Joy in Learning

By deming / August 8, 2016 / 0 Comments

We have another Deming Institute podcast with David Langford, to share with you – Where is all the Joy? (download podcast). David explains that when looking to improve the place to begin is to examine your circle of influence and determine where you have a chance to help move toward better practices. A clip from […]

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From Chaos to Process at Fitness Matters

By deming / June 30, 2016 / 0 Comments

Travis Timmons, owner of Fitness Matters, describes the company’s Deming Transformation that took them from chaos to stability – and unprecedented success.

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