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Emotions In The Workplace

By John Hunter / December 7, 2020 / 0 Comments

…understood the critical importance of understanding that employees must be understood and treated as people, and not treated as cogs in a machine. See our resource page for Deming on…

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Musical Compositions by W. Edwards Deming

By John Hunter / February 1, 2021 / 0 Comments

…mother was a musician. W. Edwards Deming enjoyed composing music; he focused on liturgical pieces. Although he heard his compositions played and sung many times, one of his proudest moments…

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How People are Using Deming’s Management Ideas to Respond to COVID-19 Conditions

By John Hunter / April 7, 2021 / 0 Comments

…around, frameworks help.” For example, Berwick noted one of the core frameworks used in the QI community is the System of Profound Knowledge, developed by the noted engineer, W. Edwards…

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Prioritizing Joy in Work

By John Hunter / May 20, 2021 / 0 Comments

Guest post by John Hunter, founder of CuriousCat.com. Many lessons have been learned during the last year as the pandemic caused havoc with our lives and economy. During this time,…

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Deming on Management: Performance Appraisal

By John Hunter / July 15, 2021 / 0 Comments

Guest post by John Hunter, founder of CuriousCat.com. Dr. Deming called for the elimination of the annual performance appraisal. This post, part of our Deming on Management series, provides some…

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Russell Ackoff Answering Questions

By John Hunter / August 31, 2021 / 1 Comment

…management practices. We can make some progress in those cases, but it is much harder and is severely limited compared to what is possible when long-term continual improvement of the…

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Managers Must Understand that Blaming Employees Doesn’t Help

By John Hunter / October 5, 2021 / 0 Comments

Guest post by John Hunter, founder of CuriousCat.com. Often when problems occur, we seek to figure out who is to blame for the problem. This is not an effective management…

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2021 Deming Prize Winners

By John Hunter / November 16, 2021 / 2 Comments

Guest post by John Hunter, founder of CuriousCat.com. The Union of Japanese Scientists and Engineers (JUSE) has announced the 2021 Deming Prize winners. 2021 Deming Prize Toyota Boshoku, Kariya Plant…

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Seeking Creative Solutions Using an Appreciation for Systems

By John Hunter / January 6, 2022 / 0 Comments

…harmed is important. The best results are gained by optimizing the overall system, not by optimizing individual components. Related: Focus on Addressing the Right Problem – Systems Thinking: Feedback Loops…

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xkcd comic strip looking at variation in left hand blood volume

A Humorous Look at Variation

By John Hunter / April 29, 2022 / 0 Comments

Guest post by John Hunter, founder of CuriousCat.com. Those with a Deming mindset may well have the same reaction I did to this comic: misunderstanding variation leads to reactions to…

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