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Guest post by John Hunter, founder of CuriousCat.com. In his presentation at the 2015 Deming Research Seminar Joseph Schneider discusses his efforts to apply Deming’s ideas within Siemens. Joseph talks…
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…costs to improve profits. Massive layoffs of employees would get executives big bonuses and send stock prices up. Sadly, focusing on cost cutting and layoffs is too often still the…
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Guest post by John Hunter, founder of CuriousCat.com. When a company’s culture rots, eventually everyone pays: customers, employees, stockholders, and suppliers. Yet, when the focus is on the short term,…
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…this is in customer support after the sale. So many companies see this as a cost to be reduced. They have outsourced this support and customers despise having to try…
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…cost, expense. The effect of training will not be realized for months or even years in the future. Moreover, the effect can not be measured. Then why does a company…
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By John Hunter, founder of CuriousCat.com. One of the criticisms against process improvement is that it requires stifling innovation. That is not accurate. Process improvement is meant to be continual….
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…few new pages of content including an online Deming management resource guide and several pages highlighting online video the Deming Institute makes available. Another new feature of the site is…
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…(don’t miss the comment I added to the post). The most important figures are unknown and unknowable, that comes from my good friend Dr. Lloyd Nelson… One, for example, is…
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By John Hunter, founder of CuriousCat.com. Dr. Deming is well known for urging companies to bring scientific rigor to their management practices. For that reason, some people remember his primary…
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…about modularity within the existing product architecture, and a lot of the creativity there involves teamwork with suppliers in terms of which parts come as separate components and which can…
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