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By John Hunter, founder of CuriousCat.com. One of the criticisms against process improvement is that it requires stifling innovation. That is not accurate. Process improvement is meant to be continual….
Read More…On this “special” day – just like every other day – the tree climbers were celebrated and the fish were reminded of their average-ness or worse- their inadequacy. I felt a…
Read MoreGuest post by John Hunter, who founded curiouscat.com in 1996. You can’t know how much a dissatisfied customer will cost your business in the long run. You can make statistical…
Read MoreBy John Hunter, founder of CuriousCat.com. We have launched an updated web site for The W. Edwards Deming Institute. The new site offers much better usability when using a smart…
Read MoreBy John Hunter, founder of CuriousCat.com. Dr. Deming is well known for urging companies to bring scientific rigor to their management practices. For that reason, some people remember his primary…
Read MoreBy John Hunter, founder of CuriousCat.com. Every year the American Statistical Association (ASA) selects an honoree to present a Deming Lecture at their annual conference. The 2009 ASA Deming Lecture…
Read More…frequently overheard phone calls from CEO’s of major companies (Ford, GM, etc.) from around the USA talking with Dr. Deming. Dr. Deming’s office was in the basement of his house….
Read More…had an opportunity to be a student in the famed Four-Day Seminar, while working as an engineer at the Cadillac division of General Motors, in the late 1980s. I don’t…
Read More…Profound Knowledge, I’ve grown to appreciate blind spots that face today’s “Organizations as Usual” environment (also known by Dr. Deming as the “prevailing style of management”), with “commonly accepted levels…
Read More…past where we can survive. Where do we start? Could we get these all in 1 room and convince them of new actions? 1000 companies, 20 countries, 40 cities, 10…
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