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Peter Scholtes – Leading Quality: Some Practical Approaches to the Managers New Job

By Matthew Moss / February 18, 2019 / 0 Comments

…learned how to spell the word quality, but when we look at the day to day practices of quality there isn’t much indication, I’m afraid there isn’t much indication, that…

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Data Can Provide Insight or be Used to Mislead

By John Hunter / September 22, 2021 / 0 Comments

…Quote by Andrew Dessler in his exploration of using data to mislead. Here is an image chosen to make it seem like “heat waves” were more common in the 1930s…

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Deming’s System of Profound Knowledge

By John Hunter / October 22, 2012 / 0 Comments

By John Hunter, founder of CuriousCat.com. The System Of Profound Knowledge® (SoPK) is the culmination of W. Edwards Deming’s lifelong work. The SoPK ties together Dr. Deming’s seminal theories and…

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The Birth of Lean

By John Hunter / September 22, 2014 / 0 Comments

By John Hunter, founder of CuriousCat.com. The Birth of Lean is an valuable book from the Lean Enterprise Institute. It collects the thoughts of those leading and working with the…

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A Bad System Will Beat a Good Person Every Time

By John Hunter / February 26, 2015 / 1 Comment

By John Hunter, founder of CuriousCat.com. Quote by W. Edwards Deming at a February 1993 Deming Four Day seminar in Phoenix, Arizona (via the notes of Mike Stoecklein). So what…

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Deming Inspired Innovation in Education

By John Hunter / March 17, 2016 / 0 Comments

By John Hunter, founder of CuriousCat.com. David Langford presented at our 2014 annual conference on Deming Inspired Innovation in Education. The aim of the system of education is to provide…

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A New Synthesis from a Transcending Perspective to Personal Improvement

By John Hunter / June 20, 2016 / 0 Comments

By John Hunter, founder of CuriousCat.com. Clare Crawford Mason spoke at the The W. Edwards Deming Institute conference in l997 in Alexandria, Virginia. Here is an excerpt from that talk:…

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Command-and-Control Management Style delivers the wrong message

By Guest Post / November 9, 2017 / 0 Comments

Guest post by Lori Fry, Principal with Navigator Management Partners, originally featured as a post at https://dignityatworkproject.com/ Follow this link to listen to our first podcast with Lori. My son,…

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My quest for understanding

By Guest Post / June 25, 2018 / 0 Comments

…a company is a complicated system of parts that all depend on one another in complicated ways, and that the performance of any individual in that system is given by…

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The best and the brightest

By Guest Post / September 10, 2018 / 0 Comments

…their mobility. Compare the loyalty of the BaB you just hired from another company versus someone who your company helped develop into a BaB. Hiring BaBs isn’t what it’s cracked…

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