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Prioritizing Joy in Work

By John Hunter / May 20, 2021 / 0 Comments

…we need to challenge ourselves to create a better future. Certainly we still have a long way to go on our path out of the pandemic, but we can now…

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Best Efforts

By Guest Post / June 14, 2021 / 13 Comments

…of the moles. At the legislative, administrative, and classroom level, best efforts have not led to improvements in education. When we talk about school improvement efforts, we often come across…

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Deming on Management: Performance Appraisal

By John Hunter / July 15, 2021 / 0 Comments

…Some people see the huge problems that annual performance appraisals cause and immediately see the value in eliminating them. Some don’t. There are more organizations today that have eliminated them…

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Russell Ackoff Answering Questions

By John Hunter / August 31, 2021 / 1 Comment

…the police force, that only makes the problem worse because it is the wrong thing [to do]. The criminal system is devoted to getting revenge on people who commit a…

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Managers Must Understand that Blaming Employees Doesn’t Help

By John Hunter / October 5, 2021 / 0 Comments

…the steps and eliminate chances for errors. These improvements, and many more, are sustainable and can be built upon over time. In addition, the psychological effects of seeing people as…

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2021 Deming Prize Winners

By John Hunter / November 16, 2021 / 2 Comments

…To me, that is the right aim for seeking the Deming Prize: with the aim to use the effort as a way to focus energy on improving the company. Since…

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Seeking Creative Solutions Using an Appreciation for Systems

By John Hunter / January 6, 2022 / 0 Comments

…effort. If anyone is worse off, they fight the change, even if overall there is a substantial gain. Designing systems so that improvements are not crippled by those that are…

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Understanding Data and Appreciating the Implications for the System

By John Hunter / January 31, 2022 / 0 Comments

…much more complex with many interacting factors. For example, while the data does seem to indicate that the symptoms for those infected with the omicron variant are less severe on…

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xkcd comic strip looking at variation in left hand blood volume

A Humorous Look at Variation

By John Hunter / April 29, 2022 / 0 Comments

…Randall Munroe, from xkcd Thinking that variation in the data must be important is often a mistake. To understand if the variation in the data matters, you must understand the…

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Series of wooden gears in a horizontal line, each held by a person's fingers.

Why Did the Management System Allow the Failure?

By John Hunter / August 8, 2022 / 0 Comments

…managing an organization. Most of the time, the failure is a failure of the management system. Figuring out what weakness in the management system allowed the failure so that the…

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