John Hunter
By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). This recent article, Has Uber Forced Taxi Drivers to Step Up Their Game?, explores how competition from Uber has pressured the legacy taxi business to improve customer service. In exploring whether the data supports the idea that there has been an effort […]
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By John Hunter, author of the Curious Cat Management Improvement Blog. It is easy to become so busy with work that seems urgent today that you don’t find time for the important-but-not-urgent work. Failing to prioritize the important-but-not-urgent work is a common weakness in business today. To counter this situation you should build into your […]
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By John Hunter, founder of CuriousCat.com. The 14th Annual In2:InThinking Network Forum (Break the Mold: Aspire, Inspire, Achieve) will be held June 10-14, 2015 in Los Angeles, California, USA (to be hosted by Woodbury University in Burbank). The conference itself begins on Friday, June 12th with Happy Hour at 5pm and dinner at 6pm, followed […]
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By John Hunter, author of the Curious Cat Management Improvement Blog. The W. Edwards Deming Institute has made The Deming Library and other videos with Dr. W. Edwards Deming available on demand via the internet. We offer 7 programs to chose from. Dr. Deming’s Four-Day Seminar (1992) This option provides access to 12 hours of […]
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By John Hunter, founder of CuriousCat.com. Ed Catmull co-founded Pixar with Steve Jobs and John Lasseter. In Ed’s book, Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration, he discusses how important Deming’s ideas were to his efforts to help make Pixar what it is today. As we struggled to […]
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By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Dr. Deming didn’t directly address executive pay as far as I know. Executives were paid well and without much detrimental impact on companies historically. In the 1980s many CEOs started treating corporate treasuries as personal bank accounts and problems exploded. Peter Drucker […]
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By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). In this podcast Bob Mason and Clare Crawford-Mason discuss meeting W. Edwards Deming and creating the NBC white paper – “If Japan Can, Why Can’t We?” They also discuss the decades of pursuing and promoting Deming’s management ideas, including their work co-creating […]
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By John Hunter, founder of CuriousCat.com. On the Use of Theory is an article W. Edwards Deming published in 1956. It is one of many of his papers we have posted on our web site. Though 58 years old the ideas in the article are very useful today and yet many organizations still have not […]
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By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Dr. Deming explained the dangers of copying from other organizations: “To copy is to invite disaster.” (page 10 of The New Economics). The proper course of action depends on the system. This, like so much of Deming’s advice, relates to understanding the […]
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By John Hunter, founder of CuriousCat.com. The Union of Japanese Scientists and Engineers (JUSE) has announced the 2014 Deming Prize winners. The companies awarded the Deming Prize this year are: GC America (USA) Sekiso Corporation (Japan) Mahindra & Mahindra Limited, Mahindra Powerol Business (India) An organization based in USA received a Deming Prize for only […]
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