Give by 28 December 2015 to double your gift! Joy in learning comes not so much from what is learned, but from learning. Joy on the job comes not so much from the result…but from contribution to optimization of the system in which everybody wins. – W. Edwards Deming Do you remember the joy of […]

By John Hunter, founder of CuriousCat.com. Ron Moen’s presentation at The W. Edwards Deming Institute 2014 conference – Deming’s Stage 0: By What Method? Ron talks about W. Edwards Deming teaching a 2 week course on consumer research in Japan in 1951: that course included a section titled “the art of questioning and interviewing.” Dr. […]

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Deming Institute Workshop – Leading With A Systems View 9 to 11 February 2016 Tipp City, Ohio, USA “I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs […]

By John Hunter, founder of CuriousCat.com. Test your knowledge of Out of the Crisis and The New Economics with crossword puzzles created by Joyce Orsini. Here is the puzzle for chapter 1 of The New Economics: See puzzles for every chapter of both books (and also chapter 1 of Sample Design in Business Research) on […]

By John Hunter, author of Management Matters: Building Enterprise Capability. It is very hard for us today to remember (or learn if we are too young) what the situation was like in 1980 (see the bottom of the post for some data on the economy at that time). Specifically two areas were very different back […]

By John Hunter, founder of CuriousCat.com. Photos of the First Deming in Education Conference held this month in Seattle.

By John Hunter, author of the Curious Cat Management Improvement Blog. Presentation by Ed Chaplin MD at our 2015 Deming Institute annual conference – It Takes An Enterprise: Current Neuroscience and Knowledge of Psychology This is really a great talk that does a great job of illustrating the importance of understanding how our brains work […]

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). I attended a 4 day seminar by David Langford about 15 years ago. The seminar was on using Deming’s ideas to improve education. I wasn’t in the education field, but I believe what I wrote about earlier: we don’t need to restrict […]

By John Hunter, founder of CuriousCat.com. Dr. Donald Wheeler and Dr. Henry Neave wrote an interesting article on the use of control charts (also known as process behavior charts) in Quality Digest recently: Shewhart and the Probability Approach Shewhart’s use of three-sigma limits, as opposed to any other multiple of sigma, did not stem from […]

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Paula Marshall, CEO of The Bama Companies, tells us about her experiences with Dr. Deming and his influence on the family business in her presentation at out 2015 annual conference. Also see Paula’s presentation at the 2014 Deming Conference Webcast. Speaking of […]