Deming’s Ideas in Action
The phenomenon of “quiet quitting” (also called “employee disengagement”) is frustrating leaders and managers across industries. But looking at the problem through the Deming lens means finding workable solutions that can strengthen relationships.
Read More
Our team had a common problem: weekly staff meetings were disorganized, a little frustrating, and almost always lasted longer than one hour. Like ill-fitting shoes, they served to keep our feet dry but made running difficult. Recognizing a change was needed, we turned to the process improvement tool devised by Dr. Deming: Plan-Do-Study-Act (PDSA).
Read More
So many of us strive to be a force for good—for our families, businesses and communities. Dr. Deming’s teachings helped me understand how I could lead a company through crisis with compassion. That’s why I joined The Deming Institute’s Board of Trustees, to help others do the same. My Deming journey began in 1996 when, […]
Read More
Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). There are many online resources for those looking to improve the practice of management in their organization in a way consistent with Dr. Deming’s management system. A new resource that is excellent is Digestible Deming by Christopher Chapman. If you […]
Read More
Eight years before COVID-19 hit, Peaker Services had a Pandemic Preparedness Plan in place.
Read More
According to how the data are being reported, it seems like the pandemic is getting worse in India, despite the lockdown. Balaji S Reddie, founder of The Deming Forum India and a member of our Advisory Council, is using control charts to set the record straight.
Read More
#OutOfTheCrisis: Our weekly roundup of stories of hope, inspiration, and genuine collaboration in the time of COVID-19.
Read More
First and foremost, we want to express our deepest sympathy to the people and families whose health and wellbeing have been impacted by the pandemic. We also want to thank those of you on the front lines – the healthcare workers, pharmacy staff, grocery clerks, truck drivers, government workers, and other unsung heroes who are […]
Read More
Five years ago, a CEO made the bold decision to introduce a $70,000 minimum salary for all of his 120 staff. What happened next is classic Deming.
Read More
“Our revenue has grown by 60%… and an exciting result of the Deming approach is we were able to deliver that growth with significantly less time from our staff.” – Stacy Sheldon, Aileron
Read More