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People are Part of the Management System

By John Hunter / July 1, 2013 / 0 Comments

…the processes – which is what will result in improvement). Dr. Deming specifically addresses the common desire management has to buy a new machine (and today, buying new software would…

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Speech by Dr. Deming to Japanese Business Leaders in 1950

By John Hunter / November 5, 2012 / 0 Comments

…brains applied to statistics by the Japanese are an essential national resource; it is important in the same way as water power, forests, and railroads. And that statistical knowledge, much…

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2014 Deming Prize Awardees

By John Hunter / October 9, 2014 / 0 Comments

…Kazuyuki Suzuki, Professor, the University of Electro-Communications (Japan) Related: 2013 Deming Prize Winners – 2012 Deming Prize Winners – 2007 Deming Prize Awardees Webcast with Scott Bradshaw of GC America…

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Fond Farewells: Remembering Bill Latzko, Tom Nolan, and Bill Ratcliff

By Christina Dragonetti / June 4, 2019 / 0 Comments

…to help both government and companies affect transformation. Thomas W. Nolan, Jr., Ph.D. (1947 – 2019). Dr. Tom Nolan was a statistician and founding partner of Associates in Process Improvement,…

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A box with office supplies next to a clipboard with a sheet of paper that says "layoff" on it and a man with his head and fist on the desk indicating devastation.

Looking at Layoffs Through the Deming Lens

By Bill Bellows / November 16, 2022 / 1 Comment

was laying off about 3,000 salaried and contract workers in the U.S., Canada and India, a move that followed months of company executives signaling to Wall Street that it needed…

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Two Tweets & A Blog

By Guest Post / September 25, 2018 / 0 Comments

buy an Oklahoma based Coca-Cola bottling company. When they sold the company in 2011, they had recouped over $400 million in after-tax dollars! Ask Bob if this was his crowning…

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The Ethics of Quality

By Guest Post / December 10, 2018 / 0 Comments

…and the leaders were simply trying to fulfill their role in efficiently reducing the cost of water and balancing Flint’s balance sheet. Managers who value efficiency first do so to…

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Four-Day Seminar with Dr. Deming Videos

By Matthew Moss / November 5, 2018 / 0 Comments

…Deming’s Four-Day Seminar. There is a cost for viewing these videos; remember we do make many videos available online for no charge including: If Japan Can, Why Can’t We… and…

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Deming’s Ideas in Action: Trader Joe’s Culture

By Matthew Moss / August 19, 2019 / 0 Comments

…because it was effective. Most organizations say they want it but discourage such communication in overt and covert ways. It isn’t easy to listen to criticism, but it is important…

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The Importance of Working with Suppliers Over the Long Term

By John Hunter / May 18, 2015 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog. End the practice of awarding business on the basis of price tag. Instead, minimize total cost. Move toward a…

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