Deming Today

The System of Profound Knowledge Applied to Sales and Marketing

By John Hunter / October 16, 2017 / 2 Comments

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. This webcast shows Steve Haedrich’s presentation, The System of Profound Knowledge Applied to Sales and Marketing, at the 2015 Deming Research Seminar. Steve is the President of New York Label & Box Works. Steve discussed the importance of understanding the strengths of your […]

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The Transformation from School Based Learning to Lifelong Learning

By John Hunter / October 2, 2017 / 0 Comments

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). This webcast shows Bjarne Wig’s presentation, The Transformation of Learning, at the 2015 Deming Research Seminar. See Bjarne’s research paper that forms the basis of the talk: The Transformation of Learning at the Work Place. Educational institutions are becoming dinosaurs […]

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Post-Harvey Restoration: Consider a Deming-Based Approach

By Bill Bellows / September 14, 2017 / 0 Comments

Guest post by Lori Fry, Principal with Navigator Management Partners, originally featured as a post at https://dignityatworkproject.com/    Follow this link to listen to our first podcast with Lori. The effects of Hurricanes Harvey and Irma will be felt for years. AccuWeather has reported the cost of recovery efforts will exceed $290 billion. That’s BILLION. With […]

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Book Review – Against All Odds: The Story of the Toyota Motor Corporation and the Family That Created It

By Bill Bellows / August 24, 2017 / 0 Comments

Post by Bill Bellows, Deputy Director, The Deming Institute. Once upon a time, well before his name entered lean folklore, Taiichi Ohno graduated from industrial school and earned a position with Toyoda Spinning & Weaving as a supervisor. The year was 1933 and Ohno soon became well known for his mustache, added to further his image of […]

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Collaborating to Improve Government Performance

By John Hunter / August 21, 2017 / 0 Comments

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog. This webcast shows Phil Landesberg’s presentation, Collaborating to Improve Government Performance, at the 2015 Deming Research Seminar. I have known Phil for many years having served with him on the board of the Washington DC Deming User’s group. I also worked at […]

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Transforming Jet-Hot by Viewing the Organization as a System

By John Hunter / August 7, 2017 / 1 Comment

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Jet-Hot‘s story provides an example of applying Deming’s work to transform a real enterprise. Gordon McGilton and Dennis Sergent share evidence from their experience that will help others transform their enterprises by focusing on their system and aim. Jet-Hot was […]

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Applying W. Edwards Deming’s Ideas in Software Development

By John Hunter / July 17, 2017 / 0 Comments

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. This video shows Poorani Jeyaseker’s presentation, The Role of W. Edwards Deming in Today’s IT, at the 2015 Deming Research Seminar. Poorani explains how the management system drives behavior that is not useful to the organization. The business team asks for estimates for […]

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Tree climbing or life-long learning – what’s the real AIM of our education system?

By Guest Post / July 13, 2017 / 0 Comments

In our schools, targets and rankings cause cheating, focus on achievement, and drive in fear and suck the joy out of learning.

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Public Administration: Past, Present, and Future

By John Hunter / April 27, 2017 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Professor Ravi Roy, Director of the W. Edwards Deming Incubator for Public Affairs at Southern Utah University spoke at the Deming Management in Public Administration Conference earlier this year on Public Administration: Past, Present, and Future. Quoting Denzau and North (from Shared […]

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Red Beads and Profound Knowledge: Deming and Quality of Education

By John Hunter / April 20, 2017 / 0 Comments

By John Hunter, author of the Curious Cat Management Improvement Blog. Sharon Lohr presented the 2014 American Statistical Association (ASA) Deming Lecture – Red Beads and Profound Knowledge: Deming and Quality of Education (slides with notes and references). Dr. Lohr earned her doctorate in statistics from the University of Wisconsin-Madison, where she learned about Deming’s […]

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