THE DEMING INSTITUTE BLOG

The Gift of Dr. Deming

Today, on Dr. Deming’s Birthday, we honor him and celebrate his gifts to each of us.

Customer Satisfaction and The Deming Way at Gallery Furniture

"Let's fix the problem, not fix the employee." The passion Jim McIngvale ("Mattress Mack") of Gallery Furniture has for customers - and the Deming approach - comes through in this short but powerful interview with QualityMatters.

Reflections on the Fabric of the Toyota Production System

Are you managing the parts of your company, or the way the parts interact with each other? We look to Toyota Motor Corporation for insight.
image of quote by Dr. Deming "Best efforts are essential. Unfortunately, best efforts, people charging this way and that way without guidance of principles, can do a lot of damage."

Purpose: To Benefit All Stakeholders

Business Roundtable puts the many before the few.

Ackoff on Systems Thinking and Management

Are you using analysis to solve problems at your company? Try synthesis instead! For help, John Hunter directs us to this still-mind-blowing talk from Dr. Russell Ackoff, author of The Art of Problem Solving.

Deming Goes Hollywood

What is Deming Online? Watch this video update from Kevin Edwards Cahill, Executive Director of The Deming Institute.

Deming’s Ideas in Action: Trader Joe’s Culture

Is Trader Joe's "doing Deming"? Explore what this iconic company says about its values - and how they put those words into practice.

Deming on Management: The Red Bead Experiment

Dive deep into Deming's iconic Red Bead Experiment through a wealth of videos and resources.

What is Deming Online?

Not only will Deming preserve the integrity of Dr. Deming’s teachings in a modern format, but it will also blend videos, eLearning courses, and virtual coaching, and tie into our future workshops and seminars.

Alan Winlow, MBE, Honored with 2019 Deming Medal

Congratulations to Alan Winlow, MBE, who was recently honored with the 2019 Deming Medal from ASQ.
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