By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). That quote is from The New Economics, published in 1993. Still today many companies would benefit greatly from adopting this thinking. So often companies fail to focus on the needs of customers. So often companies focus on the short term to the […]

By John Hunter, author of Management Matters: Building Enterprise Capability. Ian Bradbury presented on Exploring Measurement at our 2016 annual conference. As usual his presentation is packed with great information. I strongly recommend watching (also see links to more presentations by him below). At the very beginning of his talk, Ian says Stuff happens a […]

By John Hunter, author of the Curious Cat Management Improvement Blog. Test your knowledge of Out of the Crisis and The New Economics with crossword puzzles created by Joyce Orsini. Here is the puzzle for chapter 2 of The Out of the Crisis: Example questions: The ________ is the most important part of the production […]

By John Hunter, founder of CuriousCat.com. We are offering 2 new seminars in the UK this May: The W. Edwards Deming Institute® Organisations as Unusual Workshop (Shift from Big Problems to Great Opportunities) and The W. Edwards Deming Institute® Sustainability Strategy Program. The first is a workshop over two half days. The second includes both […]

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). David and Carole Schwinn’s presentation at the 2016 Annual Deming Conference: The Man, The Mission, The Movement: David Schwinn talking about Dr. Deming’s work at Ford Dr. Deming would come and talk to top management and come and listen to the workers. […]

By John Hunter, founder of CuriousCat.com. Dr. Deming discusses the interdependence of business in: Managing the Organization as a System. For example, in a bowling team each one plays his one solos, on the other hand in an orchestra it is all interdependence. They work together as a system. I’d say that the degree of […]

By John Hunter, author of the Curious Cat Management Improvement Blog. Kevin Murphy’s presentation at the 14th In2:InThinking Annual Forum Weekend Conference: Application and Lessons of Deming’s Perspective on Leadership: [Vimeo plays the video automatically – which is obviously an extremely bad Ux practice. Even using their code to disable autoplay of the video doesn’t […]

By John Hunter, author of Management Matters: Building Enterprise Capability. Sadly, we have to announce the passing of our dear friend Gipsie Ranney on March 7th. Gipsie Ann Bush Ranney was born in Kingsport, Tennessee to Raymond and Lola Bush. Gipsie is survived by four cousins; Anna Kate Barnes, Dwight Campbell, Rita Marcum Denton and […]

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Dave Nave found an interesting forward from a set of 1985 standards on Control Charts. It describes how those standards were created as part of the World War II war effort, with Dr. Deming on the committee. Subsequently the standards were transfer […]

By John Hunter, founder of CuriousCat.com. Kentaro Toyama‘s presentation at the 2016 Annual Deming Institute Conference – Geek Heresy: Technology’s Law of Amplification From the website for Kentaro’s book, Geek Heresy “Toyama’s research reminds us that there are few one-size-fits-all solutions. If technology is going to improve the lives of the world’s poorest, it must […]