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Quality Comes to City Hall

By John Hunter / January 26, 2015 / 0 Comments

…models, and years of equipment. Why the bewildering variety? Because, the parts manager told us, it was city policy to buy whatever vehicle had the lowest sticker price on the…

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Find Online Resources for Learning About Deming’s Ideas on Management

By John Hunter / May 1, 2017 / 0 Comments

By John Hunter, founder of There are many online resources for those looking to improve the practice of management in their organization in a way consistent with Dr. Deming’s…

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Online Resources for Exploring the Ideas of W. Edwards Deming

By John Hunter / February 4, 2016 / 0 Comments

way consistent with Dr. Deming’s management system. The W. Edwards Deming Institute maintains several online resources: Deming Prize medal (presented by the Union of Japanese Scientists and Engineers). The W….

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Deming Podcast: Andrea Gabor on Management at Ford, GM and the USA Education System

By John Hunter / August 28, 2014 / 0 Comments

…Of course this is not the mindset of a Deming company would take. Deming saw the people of the company as an enormous resource. If you have “dead wood” (employees…

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Deming’s Ideas Applied at Intermountain Healthcare Since 1988

By John Hunter / February 27, 2017 / 0 Comments

…In systems where revenue is essentially cost-plus; when you improve, and reduce costs, the incentives to the organization may be backwards. The USA healthcare system is replete with incentives that…

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Online Resources on W. Edwards Deming’s Management Ideas

By John Hunter / October 4, 2021 / 0 Comments

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). There are many online resources for those looking to improve the practice of management in…

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The Deming Institute is Developing an Online Learning Platform

By Christina Dragonetti / July 8, 2019 / 0 Comments

Ever wish you could access the Deming teachings any time, anywhere? That time is drawing near! The Deming Institute recently announced the development of Deming Online – a community learning…

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Applying Deming’s Management Ideas at the Maine State Prison

By John Hunter / April 17, 2014 / 0 Comments

…Lacking formal institutional support, Parker began examining the way things worked at the prison. He discovered a lack of communication between management and front-line corrections officers, lost information, and a…

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Post-Harvey Restoration: Consider a Deming-Based Approach

By Bill Bellows / September 14, 2017 / 0 Comments

…(employing hope as a strategy) far exceeds the cost of prevention. For 1,000 years, the Dutch have been waging war with the ocean, because 26% of the country is below…

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Understanding Data and Appreciating the Implications for the System

By John Hunter / January 31, 2022 / 0 Comments

…psychology. I would not have predicted that society would come to accept 1,500 deaths a day in the USA in the way that we have. I certainly would not have…

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