Guest post by Keith Sparkjoy, Vice President of the Sparkjoy Foundation* Of all of Deming’s work, the bit with the most potential impact is also the bit that Deming kept close to his vest – because it doesn’t advocate company growth as an aim, and his clients would not have understood. There is a paragraph from […]

Guest post by John Hunter, founder of CuriousCat.com. This webcast shows Bob Browne’s presentation, Profound Knowledge of the Real Thing, at the 2012 Annual Deming Conference. Bob is the former CEO of the Great Plains Coca Cola Bottling Company. Among other things, this presentation is a good option for those seeking an example that provides […]

Guest post by Lori Fry, Principal with Navigator Management Partners, originally featured as a post at https://dignityatworkproject.com/.    Follow this link to listen to our first podcast with Lori. Writer’s block – the struggle is REAL.  People who know me will insist that I’m rarely at a loss for words – so what gives?  Thankfully, I had a […]

Guest post by John Hunter. Here are the most popular videos on The W. Edwards Deming Institute You Tube channel in the last year. Those with W. Edwards Deming in them are the most popular. The videos with the most views in the last year: W. Edwards Deming: The 14 Points: 46,000 views in 2017 (added […]

Guest post by John Hunter, founder of CuriousCat.com. This webcast shows David Langford’s presentation, When Grading Bites the Dust, at the 2012 Annual Deming Conference. A previous post (Change has to Start from the Top) includes a clip from another talk he gave at the 2012 conference and it is a valuable companion to the […]

Post by Bill Bellows, Deputy Director, The Deming Institute “The basic problem anywhere is quality.   What is quality?   A product or a service possesses quality if it helps somebody and enjoys a good and sustainable market.” W. Edwards Deming When our daughter, Allison, was about 3 years old, she joined me for a quick ride to the […]

Post by Bill Bellows There is little evidence that we give a hoot about profit. W. Edwards Deming On July 22, 2014, Apple announced financial results for its fiscal third quarter, reporting a revenue of $37.4 billion and a quarterly net profit of $7.7 billion.   From sales of iPhones to iPads to computers, Apple executives […]

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. This webcast shows Louie Paynter’s presentation, Hallmark Building Supplies’ Approach to Applying Quality as a Business Strategy, at the 2012 Annual Deming Conference. I have written about this presentation in 2013 with a few selected clips from the presentation. Now we have added […]

Post by Bill Bellows, Deputy Director, The Deming Institute The first step is transformation of the individual.  The individual, transformed, will perceive new meaning to his life, to events, to numbers, to interactions between people. W. Edwards Deming In January 1970, John Lennon returned to the UK from a holiday in Denmark, inspired by a series […]

This guest post is an excerpt from Ed Baker’s book (pages 31-32), The Symphony of Profound Knowledge, which was created in partnership with Aileron.org. Managers in business, school administrators, and teachers may believe that they have to grade, rate, and rank, to manage by numbers and use other traditional methods because these are necessary to do their […]