Change is difficult in most organizations. Most often the process should start by using the PDSA cycle.

"Learning is essential for our survival as a society." - Dennis Sergent shares his Deming journey.

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). The W. Edwards Deming Institute provides online access to a recording, from 1992, of Dr. Deming’s Four-Day Seminar. There is a cost for viewing these videos; remember we do make many videos available online for no charge including: If Japan […]

Post by Bill Bellows, Deputy Director, The Deming Institute “A product or service possesses quality if it helps someone and enjoys a sustainable market.” W. Edwards Deming  “Quality is defined by doing it right the first time.” Phillip Crosby “There is not a day I don’t think about what Dr. Deming meant to us. Deming is […]

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability David Langford has taken his experience with applying Deming’s ideas to education to his position as the Superintendent of Ingenium schools in Los Angeles, California. The focus of Ingenium is “restoring joy and meaning to learning.” David talks about how Ingenium schools are […]

The Union of Japanese Scientists and Engineers (JUSE) has announced the 2018 Deming Prize winners. Nine companies were awarded the Deming Prize this year (last year 2 companies received the award): Aiphone Co., Ltd. (Japan) Indus Towers Limited (India) OTICS Corporation (Japan) Ocean’s King Lighting Science & Technology Co., Ltd. (China) PT Komatsu Indonesia (Indonesia) […]

"Now, more than ever, organizations possess limitless opportunities to improve how they manage resources within a system." - Bill Bellows

Guest blog by Bob Browne, author of Sys-Tao – Western Logic and Eastern Flow and former Chairman and CEO of the Great Plains Coca-Cola Bottling Company Tweet One The question, “If Japan can, why can’t we?” conjures up the works of W. Edwards Deming. It also begs another question, “If the Japanese so easily understood […]

Guest post by John Hunter, who founded curiouscat.com in 1996. 2010 ASA Deming Lecture – “Dr. Deming Consults on Quality for Sir William Osler” by Brent James, Institute for Health Care Delivery Research. Brent James has worked at Intermountain Healthcare for several decades. I wrote a previous post on this blog about a paper he […]

We hear a lot of talk about companies wanting to hire the best and the brightest. But is that a great long-term strategy? Is there something better?