THE W. EDWARDS DEMING INSTITUTE BLOG

The power of purpose campaign logo, with green leaves and red berries above the words "the Power of Purpose".

When your aim is your name – A message from Trustee Keith Sparkjoy

As a lifelong learner, I draw insight and inspiration from many writers, teachers, and thought leaders. In 2004, together with some good friends, we cofounded a wonderful company called Pluralsight whose aim is to democratize professional technology learning. During my decade there, I studied organizational health, with a focus on the work of Dr. Deming. I …

When your aim is your name – A message from Trustee Keith Sparkjoy Read More »

Knowing What Your Customers Think Requires Proactive Effort

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Don’t think customers will let you know if there are problems. Some will, most won’t. Even internal customers are often quiet. Learning the voice of the customer requires proactive effort. Doing so also requires designing your organization to seek out …

Knowing What Your Customers Think Requires Proactive Effort Read More »

The power of purpose campaign logo, with green leaves and red berries above the words "the Power of Purpose".

Build Caring Teams – a message from Trustee Paula Marshall

People are often surprised that the mission statement of Bama Companies, an international food manufacturer, is “People helping people be successful through caring and accountability.” When a heart attack prevented my father from continuing to run Bama Companies, a family business, he asked me to take over. It was 1984, and I was young and …

Build Caring Teams – a message from Trustee Paula Marshall Read More »

Trustee Steven Haedrich’s Deming Journey

So many of us strive to be a force for good—for our families, businesses and communities. Dr. Deming’s teachings helped me understand how I could lead a company through crisis with compassion. That’s why I joined The Deming Institute’s Board of Trustees, to help others do the same. My Deming journey began in 1996 when, …

Trustee Steven Haedrich’s Deming Journey Read More »

Confusing Improving A Proxy Measure with Actually Improving the System

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. Using data to access and guide improvement efforts is extremely useful. Data must be used appropriately, however. Thought must be given to understand the systems being studied and what the data actually indicates. It is easy to be misled if you are not …

Confusing Improving A Proxy Measure with Actually Improving the System Read More »

The power of purpose campaign logo, with green leaves and red berries above the words "the Power of Purpose".

Reflections on the Deming Community from Diana Deming Cahill

Often, when the days grow shorter and holiday preparations are underway, I find myself taking time to reflect. Not just on the year that is coming to a close, but on the Deming community that I have been a part of for more than 40 years. I began to accompany my father, Dr. W. Edwards …

Reflections on the Deming Community from Diana Deming Cahill Read More »

2021 Deming Prize Winners

Guest post by John Hunter, founder of CuriousCat.com. The Union of Japanese Scientists and Engineers (JUSE) has announced the 2021 Deming Prize winners. 2021 Deming Prize Toyota Boshoku, Kariya Plant and Unit Production Engineering Center (Japan) From the 2020 Toyota Boshoku annual report We are now tackling the challenge of winning the Deming Prize, but …

2021 Deming Prize Winners Read More »

Deming on Management: Data

Guest post by John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). This post is part of our Deming on Management series that aims to provide resources to help those transforming their management system to one based on Deming’s management ideas. Many people link Deming’s management ideas to only the use of …

Deming on Management: Data Read More »

Lean Blog Podcast with Balaji Reddie, Founder of the Deming Forum of India

Guest post by John Hunter, author of Management Matters: Building Enterprise Capability. Lean Blog Interview with Balaji Reddie, Founder of the Deming Forum of India.  “So when I told him about profound knowledge, and when we started all of that, the next day he was eyes and ears, and it was, it was really mind-bending. …

Lean Blog Podcast with Balaji Reddie, Founder of the Deming Forum of India Read More »

Can “Appreciation for a System” Support the Taming of COVID?

An appreciation for a system is one of the four interrelated components that form Dr. Deming’s System of Profound Knowledge. In his guest post, Drake University Professor, Dr. Doug Stilwell, explores how adopting a systems-thinking approach can help in our efforts to eradicate COVID-19.
Scroll to Top