By John Hunter, author of Management Matters: Building Enterprise Capability. The Philadelphia Area Council for Excellence organized a tour to visit businesses Japan in 1985 and learn from them. 38 people participated in the trip including Peter Scholtes; William Hunter (my father); Brian and Laurel Joiner; Myron Tribus; and David and Carole Schwinn (David and […]

By John Hunter, founder of CuriousCat.com. 2016 Deming Institute Annual Conference September 16 – 18, 2016 Michigan State University East Lansing, Michigan Find more information and the registration form. This webcast is a clip from Ian Bradbury’s presentation at a previous annual conference. Facilitators Eric Budd, Improvement Coordinator at Peaker Services Dennis Sergent, President & […]

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). One of the reasons quotes by W. Edwards Deming are so popular is that he had an incredible understanding of the practice of management. Another reason they are popular is he had a sense of humor that was captured well in several […]

By John Hunter, founder of CuriousCat.com. Presentation by JW Wilson at our 2015 Deming in Education conference: Why Some Things in Education Work….and Others Don’t: There is a mismatch between what science knows and what education does. This is true in education and management. We are not very effective at adjusting existing practices based on […]

Guest post by Bill Bellows (originally written as a comment about the question of how Dr. Deming viewed Six Sigma Quality). While Dr. Deming was known for his appreciation of continuous improvement, he was also know for encouraging us to think of variation and improvement from a systems perspective. As such, I do not believe […]

Travis Timmons, owner of Fitness Matters, describes the company's Deming Transformation that took them from chaos to stability - and unprecedented success.

An in-depth discussion of the Point 4 in Dr. W. Edwards Deming’s 14 Points for Management.

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). In this presentation at the Reliability Conference Joyce Orsini discusses the Leadership Principles of Dr. W. Edwards Deming. Joyce in an emeritus Board Member of The W. Edwards Deming Institute, editor of The Essential Deming, and Director of the former Deming Scholars […]

By John Hunter, founder of CuriousCat.com. Clare Crawford Mason spoke at the The W. Edwards Deming Institute conference in l997 in Alexandria, Virginia. Here is an excerpt from that talk: Profound Knowledge: A New Synthesis from a Transcending Perspective to Personal Improvement We are all familiar with the systems diagram Dr. Deming put on the […]

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Silos to Systems: Our Journey to World Class – presentation by Lisa Snyder at the First Annual Deming in Education conference. In one of the videos included in the presentation we hear this quote In this model you really are a team […]