Does your organization need "re-tuning"? Drs. Doug Stilwell and Randy Peters of Drake University discuss the pitfalls of both over- and under-managing.

Part 2 of True Improvement vs Illusion of Progress, a presentation by Peter Scholtes.

"We’re living in prison, under the tyranny of the prevailing style of management, a style of interaction between people, between teams, between divisions, between competitors. We need to throw overboard our theories and practices of the present, and build afresh." - W. Edwards Deming

Are you struggling with what data to collect and how to use them to better lead your organization? Dr. Donald J. Wheeler to the rescue in his short and easy read, Understanding Variation: The Key to Managing Chaos.

What was your Deming community paying attention to this past decade? Find out what our most-watched videos were, and discover some gems you may have missed!

Dr. Deming said, "Quality is determined by the top management. It cannot be delegated." This humorous tale from Detroit Mayor Mike Duggan illustrates this concept beautifully.

THANK YOU! During the Season of Generosity, we came together, as Deming people, to ensure that we can continue to carry on his work and teachings.

How does the Deming approach apply to education? John Hunter provides dozens of online resources to assist you in your quest to improve teaching and learning through Deming.

Which Deming blog posts did you find to be most helpful or compelling in the past year?

"Our revenue has grown by 60%... and an exciting result of the Deming approach is we were able to deliver that growth with significantly less time from our staff." - Stacy Sheldon, Aileron