Guest post by Mark Graban About ten years ago, somebody sent me a PDF file of Dr. Deming’s “Some Notes on Management in a Hospital.” I felt like somebody had shared a bootleg tape of my favorite band, as I wasn’t sure the article had ever been formally published anywhere. Since I wasn’t sure if […]

By John Hunter, author of Management Matters: Building Enterprise Capability. Far too often, companies promote employees into management positions and expect them to fulfill the obligations of their new position without helping prepare them to meet their new responsibilities. People who excelled at doing their non-supervisory job often have little education or experience to succeed […]

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Eric Budd’s presentation at the 2016 Annual Deming Institute Conference: An Exercise in Operational Definition. The exercise Eric uses in the presentation shows how much variation can show up in data – just from how the data is collected. And in this […]

"While many in the business world associate the word 'theory' with something purely academic or abstract, nothing could be further from the truth. Theories that explain causality are among the most important and practical tools business leaders can have." - Clayton Christensen

Guest post by Mark Graban As I wrote about in my first post, my first job out of college was at the GM Livonia Engine Plant, outside of Detroit. General Motors wasn’t my ideal workplace after having read Deming’s Out of the Crisis and learning a bit about Lean manufacturing in college. If possible, I […]

By John Hunter, author of the Curious Cat Management Improvement Blog. Here are the most popular videos on The W. Edwards Deming Institute You Tube channel in the last year. Unsurprisingly, those with W. Edwards Deming in them are very popular. The videos with the most views in the last year: W. Edwards Deming: The […]

By John Hunter, author of the Curious Cat Management Improvement Blog. One of Dr. Deming’s 7 deadly diseases is: Emphasis on short-term profits: short-term thinking It is easy to focus on short term goals and use a somewhat simple short term figure to measure success. But just because it is easier to look at the […]

Guest post by Mark Graban,  founder and lead blogger and podcaster at LeanBlog.org, While my work is usually associated with the term “Lean” and the lessons from the Toyota Production System, some of my earliest learning and inspiration for improvement came from the work of W. Edwards Deming. I don’t think I learned anything about […]

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Tim Higgins provided the Deming 101 presentation at our 2016 annual conference – Curiosity, Learning, Knowledge, and Improvement: Tim starts off by saying that some people think Deming’s life was about variation but Deming’s purpose for understanding variation was to learn. This […]

By John Hunter, founder of CuriousCat.com. The 20 most popular post on our blog this year (by page views reported by our analytic tool): Myth: If You Can’t Measure It, You Can’t Manage It (2015) A Bad System Will Beat a Good Person Every Time (2015) Minimal Viable Product (2014) 2015 Deming Prize Awardees (2015)* […]