By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Paula Marshall, CEO, The Bama Companies presentation at The W. Edwards Deming Institute 2014 annual conference. Her company bakes all the apple pies for McDonalds. When the quality issues were failing to meet McDonalds rising expectations in 1988, she was told to […]

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Dr. Deming’s 14 points for management have been put into various specific contexts by people over the years. Dr. Paul Batalden and Dr. Loren Vorlicky of the Health Services Research Center translated them into a health care context. Dr. Deming included their […]

By John Hunter, author of the Curious Cat Management Improvement Blog. Louis Altazan, President of AGCO Automotive Corporation discusses the success AGCO has had applying Deming’s management system to their service organization (car repair). Listen to the podcast. Auto repair is basically finding root cause. If you don’t find the root cause, the problem is […]

By John Hunter, author of the Curious Cat Management Improvement Blog. Ron Moen and Clifford Norman wrote a very interesting article on the history of the PDSA cycle: Clearing up myths about the Deming cycle and seeing how it keeps evolving. It is not enough to determine that a change resulted in improvement during a […]

By John Hunter, founder of CuriousCat.com. We have added a new web application for quotes by W. Edwards Deming. We hope this will be of use to people searching for quotes by Dr. Deming. The quotes are viewable by category, such as: leadership, managing people, systems thinking and data. We provide the source for the […]

By John Hunter, author of the Curious Cat Management Improvement Blog. End the practice of awarding business on the basis of price tag. Instead, minimize total cost. Move toward a single supplier for any one item, on a long-term relationship of loyalty and trust. Point 4 in W. Edwards Deming’s 14 points for management Even […]

By John Hunter, author of the Curious Cat Management Improvement Blog. W. Edwards Deming wrote Some Statistical Logic in the Management of Quality to fill in some of the missing links in the use of statistical methods, with special reference to responsibilities at the management level for effective mobilization of statistical knowledge and skills. In […]

By John Hunter, founder of CuriousCat.com. Dr. Bret Champion, Superintendent of the Leander Independent School District (ISD) in Texas joins us for the latest Deming Institute Podcast (download the podcast). Bret discusses Leander ISD’s efforts from the perspective of his 22 year journey as a teacher through his current role. In describing the Leander Way […]

By John Hunter, author of the Curious Cat Management Improvement Blog. Keith Sparkjoy – Discovering Deming: Cultural Evolution at Pluralsight from The W. Edwards Deming Institute 2014 Annual Conference. Enjoy Keith Sparkjoy’s presentation at the 2014 W. Edwards Deming Institute conference – Discovering Deming: Cultural Evolution at Pluralsight using the webcast above. Once you understand […]

By John Hunter, founder of CuriousCat.com. The 14th Annual In2:InThinking Network Forum (Break the Mold: Aspire, Inspire, Achieve) will be held June 10-14, 2015 in Los Angeles, California, USA (to be hosted by Woodbury University in Burbank). The conference itself begins on Friday, June 12th with Happy Hour at 5pm and dinner at 6pm, followed […]