THE DEMING INSTITUTE BLOG

Creativity Inc. – Using Deming’s Ideas at Pixar

By John Hunter, founder of CuriousCat.com. Ed Catmull co-founded Pixar with Steve Jobs and John Lasseter. In Ed’s book, Creativity, Inc.: Overcoming the Unseen Forces That Stand in the Way of True Inspiration, he discusses how important Deming’s ideas were to his efforts to help make Pixar what it is today. As we struggled to […]

Deming Podcast with Dick Steele, Chairman of Peaker Services

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). This podcast (download) features Dick Steele, Founder and Chairman of Peaker Services and member of The Deming Institute Board of Trustees. Dick discusses his company’s transformation and their continuing application of the Deming philosophy. Peaker Services remanufactures locomotive engines and designs electrical […]

A Bad System Will Beat a Good Person Every Time

By John Hunter, founder of CuriousCat.com. Quote by W. Edwards Deming at a February 1993 Deming Four Day seminar in Phoenix, Arizona (via the notes of Mike Stoecklein). So what was Dr. Deming trying to convey with this quote? It wasn’t an attempt to get people to give up trying because failure was certain. It […]

Cooperating with Competitors

By John Hunter, author of the Curious Cat Management Improvement Blog. W. Edwards Deming included this example of businesses cooperating with competitors in The New Economics for Industry, Government, Education: My automobile, sitting in front of my house, would not start. I called Bill at the Exxon station not far away. When the man from […]

Deming in Education: Education as a System

By John Hunter, founder of CuriousCat.com. In this podcast (download) David Langford becomes the first repeat guest. David is the CEO and founder of Langford International and a Deming Institute Advisory Board member. David continues discussing his thoughts on using Deming’s ideas to improve education. By looking at education as a system and examining what […]

Peter Drucker Advocated a Ratio of 20 to 1 for CEO to Average Worker Pay

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Dr. Deming didn’t directly address executive pay as far as I know. Executives were paid well and without much detrimental impact on companies historically. In the 1980s many CEOs started treating corporate treasuries as personal bank accounts and problems exploded. Peter Drucker […]

Knowledge, Personality, and Persuasive Power

By John Hunter, author of the Curious Cat Management Improvement Blog. As I use the term here, the job of a leader is to accomplish transformation of his organization. He possesses knowledge, personality, and persuasive power. W. Edwards Deming, The New Economics, page 116 This is a wonderful, succinct quote on the sources of influence […]

Keith Sparkjoy on Adopting the Deming Management System at Pluralsight

By John Hunter, founder of CuriousCat.com. Keith Sparkjoy, Cofounder and Culture Coach of Pluralsight discusses his “awakening” on their journey to keep Pluralsight’s healthy culture as they rapidly expanded (download the podcast). Keith started by reading Out of the Crisis and thought it would be tough to use that book as a tool to convince […]

Quality Comes to City Hall

By John Hunter, author of Management Matters: Building Enterprise Capability. Out of the Crisis included a couple pages (245-7) that Dr. Deming asked my father to write on the efforts to apply Deming’s management ideas at the City of Madison (the first effort to do so in the public sector as far as I know). […]

Monta Akin on The 20 Year Deming Journey at the Leander Independent School District

By John Hunter, author of the Curious Cat Management Improvement Blog (since 2004). Monta Akin, Assistant Superintendent for Leander Independent School District in Leander, Texas joined Tripp Babbitt to record the latest podcast for the Deming Institute. Monta shares the compelling story of Leander Independent School District’s transformation to a Deming based management system. It […]
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